July 21, 2020
How has the staffing industry affected by the pandemic? Does the changing work culture help the customer-client relations to grow in a staffing agency? How can a staffing agency help businesses through staffing during covid-19?
Covid-19 pandemic has shaken the world too badly and has changed the world as we knew it. Like many other industries, the staffing industry has also been impacted by the pandemic. The industry is facing a large revenue decline in more than a decade. The decline is expected to go further in the coming few more months in certain industries.
The staffing industry has now become a work-from-home industry with all the meetings done between clients and candidates remotely. The staffing industry was started after the end of world war since there was a heavier demand for workforce and companies couldn’t concentrate much on pooling the right candidates. In the current scenario, companies need to re-evaluate their innovation and rise up to the challenges of Covid-19 to make a sustainable comeback. Okool, one of the leading staffing and outsourcing providers examines the impact of the pandemic and things that need to be addressed right now.
With lockdown’s can be extended over a limit as the economic recession is at the brim, it is certain that lockdown and mobility restriction has brought an adverse impact on the staffing sector. The workforce has turned down offers of employment due to the fear of contracting the disease and general mobility restrictions. The demand and supply of human resources have been fluctuating with some industries laying off employees while some others are seeking human resources like never before, like the hospital and logistics industry.
Strangely a reverse phenomenon is happening in the job market where the candidates have to adapt or learn new skills for the available open position. Earlier, best candidates would choose from a vast number of offers that fits their educational qualification. There are new Covid-19 regulations that protect workers and safeguard their interests which need to be complemented by staffing agencies.
Said that there has been an increase in new job opportunities as posted by many staffing companies. Essential workers’ demand is on a rise all over the world. E-commerce sales have witnessed a large boom which is directly proportional to the increasing demand for logistics which supports e-commerce. Studies from various companies say that the current layoff and downsizing are temporary and the businesses will require more manpower when the economy becomes stable and running.
The staffing industry should embrace the changing situation, understand business dynamics, and adapt accordingly. This can help them transition from their role as labour market intermediaries to the business drivers of the future.
Understanding the current situation and taking responsible as well as sensible action that can mitigate the negative impact is essential. The industry would make the best of the emerging opportunities. With shifting workforce demand, it is important to understand the available workforce and make them able to handle the vacancies open. A staffing agency needs to nurture local candidates, identify skills that can be used on a short term basis so that individuals can get back to their permanent work once the lockdown is lifted. Working from home has become an essential mode of work in almost every industry and therefore staffing agencies should help enable remote work platforms. Okool describes a few measures that can be adopted right now.
On concluding this article, Okool enumerates a few takeaways for staffing companies across the world.